IT FundamentalsA+

Windows Task Manager for CompTIA A+ 220-1102

Task Manager is the go-to tool for A+ technicians diagnosing performance issues, killing unresponsive applications, and analyzing resource usage. CompTIA A+ 220-1102 tests every tab and metric in Task Manager. This guide covers all Task Manager capabilities an exam candidate needs to know.

9
7 sections · 8 exam key points
2 practice questions

Opening Task Manager

Multiple ways to open Task Manager: Ctrl+Shift+Esc (direct, fastest), Ctrl+Alt+Del → Task Manager, right-click Taskbar → Task Manager, run `taskmgr` from Run or CMD. The simple view shows only Applications. Click 'More details' to see all tabs. Task Manager runs with the privileges of the current user; certain system-level details require admin rights.

Processes Tab

The Processes tab shows all running applications, background processes, and Windows processes. For each process: CPU usage (%), Memory usage (MB), Disk I/O (MB/s), Network (Mbps), GPU (%). Grouped into: Apps (user-opened applications), Background processes (system helpers, third-party services), Windows processes (core OS components). Right-click a process: End Task (terminates the process), End Process Tree (terminates process and all children), Go to details (opens Details tab for the process), Open file location, Properties. Sorting by CPU, Memory, or Disk helps identify resource hogs. A process consuming >80% CPU continuously indicates either a stuck/looping process or malware.

Performance Tab

The Performance tab provides real-time graphs for system resources. CPU section: utilization percentage, speed, logical/physical core counts, virtualization enabled/disabled. Memory section: in use, available, committed, cached. Composition chart shows: In Use (actively used by processes), Modified (needs writing to disk before reuse), Standby (cached, quickly reclaimable), Free (immediately available). Disk section: per-disk read/write speeds, active time percentage. Network section: per-adapter send/receive rates. GPU section (if present): GPU usage, VRAM, temperature. 'Open Resource Monitor' link at the bottom opens Resource Monitor for more granular data.

App History Tab

App History tracks CPU time and network usage for Universal Windows Platform (UWP) apps since a reset date. Useful for identifying which Store apps consumed data over time. Less relevant for traditional Win32 applications — those show limited data. Can reset the history to start fresh tracking.

Startup Tab

The Startup tab lists programs that launch when Windows starts. For each startup item: Name, Publisher, Status (Enabled/Disabled), Startup impact (None/Low/Medium/High). Right-click → Disable to prevent an item from launching at startup (doesn't uninstall it). Right-click → Enable to re-enable. This is the modern replacement for the Startup tab in msconfig. High-impact startup items slow boot time. Common legitimate startup items: security software, audio/graphics drivers. Suspicious items with no publisher or random names warrant investigation.

Users Tab

The Users tab shows all logged-in users and their resource consumption. Expand a user to see their running processes. Useful on multi-user systems (RDP sessions, Fast User Switching). Right-click a user → Disconnect (for RDP sessions), Send message, Log off. Shows per-user CPU, Memory, Disk, Network consumption.

Details and Services Tabs

Details tab: low-level process view. PID (Process ID), Status (Running/Suspended), User Name, CPU %, Memory (private working set). Right-click → Set Affinity (bind process to specific CPU cores), Set Priority (Realtime/High/Above Normal/Normal/Below Normal/Low — caution: Realtime can starve other processes). Right-click → Analyze Wait Chain (shows what a hung process is waiting for). Services tab: lists all Windows services. Status: Running or Stopped. Right-click → Start, Stop, Restart, or Open Services (opens services.msc for full management). Correlates services with their hosting process (svchost.exe typically).

Key exam facts — A+

  • Ctrl+Shift+Esc opens Task Manager directly
  • Processes tab: identify high CPU/memory/disk processes and end unresponsive ones
  • Performance tab: real-time CPU, RAM, disk, network, GPU graphs
  • Startup tab replaces msconfig startup items in Windows 8/10/11
  • Details tab: set process priority and CPU affinity
  • Services tab in Task Manager lets you start/stop services; open Services for full management
  • Analyze Wait Chain (right-click in Details) identifies what a hung process is waiting on
  • Users tab shows per-user resource use and allows RDP session disconnect

Common exam traps

Practice questions — Windows Task Manager

These questions are representative of what you will see on A+ exams. The correct answer and explanation are shown immediately below each question.

Q1.

A.A. Restart the computer immediately
B.B. Right-click the process and select End Task
C.C. Use the Details tab to check if the process is legitimate before deciding
D.D. Disable all startup items

Explanation: Before killing a process, verify it is legitimate or malicious using the Details tab and Open File Location. Killing a legitimate Windows process can cause system instability.

Q2.

A.A. Processes
B.B. Services
C.C. Startup
D.D. Details

Explanation: The Startup tab in Task Manager lists all programs that launch at Windows startup. Right-click and select Disable to prevent a program from starting automatically.

Frequently asked questions — Windows Task Manager

What is the difference between Task Manager and Resource Monitor?

Task Manager provides a quick overview of system resources. Resource Monitor (resmon.exe), accessible via Task Manager's Performance tab, provides deeper drill-down: per-process network connections, file handles held, disk I/O per file. Use Task Manager for quick diagnosis; use Resource Monitor for detailed investigation.

Practice this topic

Test yourself on Windows Task Manager

JT Exams routes you to questions in your exact weak areas — automatically, after every session.

No credit card · Cancel anytime

Related certification topics