IT FundamentalsA+

Safety Procedures for CompTIA A+ 220-1102

IT technicians work with electrical equipment and sometimes in physically demanding environments. CompTIA A+ 220-1102 tests personal safety practices, equipment handling, electrical safety, and proper lifting techniques. This guide covers every safety procedure in the A+ Core 2 objectives.

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4 sections · 8 exam key points
1 practice questions

Electrical Safety

AC electrical hazards: household current (120V AC in US, 240V in Europe) can be fatal. Computer PSU can hold lethal charge even when unplugged. Never work inside a PSU — replace the entire unit. Before working on electrical equipment: power off and unplug (not just switch off — switches on computer PSUs may not fully disconnect). Allow PSU time to discharge after unplugging (capacitors hold charge briefly). CRT monitors: contain extremely high voltage (10,000–30,000 volts) even when unplugged — capacitors hold charge indefinitely. Never open a CRT. Safe disposal required. Grounding: ensures electrical faults flow safely to ground rather than through the technician. All metal equipment should be properly grounded via the three-prong power cord. Do not remove the ground pin from a power cord. Three-prong outlet: hot (black/red), neutral (white), ground (green/bare). Two-prong = no ground — unsafe for equipment.

Lifting and Ergonomics

Proper lifting technique prevents back injuries when moving heavy IT equipment (servers, UPS units, monitors). Proper lift: stand close to the object. Bend at the knees (not the waist). Keep back straight. Lift with leg muscles (not back). Hold object close to body. Avoid twisting while lifting — turn with your feet. Team lift: for heavy equipment, get help. Servers can weigh 30-80 lbs. UPS units can weigh 100+ lbs. Ergonomics for workstation users: monitor at eye level (top of screen at eye height). Arms at 90-degree angle to keyboard. Wrist rests avoid contact with edge during typing. Chair height: feet flat on floor, knees at 90 degrees. Lighting: avoid glare on the screen. Take breaks every 30-60 minutes. Repetitive stress injuries: carpal tunnel syndrome from repetitive typing/mouse use. RSI (Repetitive Stress Injury) prevention: ergonomic equipment, proper technique, breaks.

PPE and Hazardous Materials

PPE (Personal Protective Equipment): safety equipment that protects the wearer from hazards. In IT contexts: Safety glasses/goggles: drilling in server rooms, working in confined spaces with dust. Gloves: handling sharp metal edges (server chassis), chemical handling, hot components. Hearing protection: prolonged exposure to loud cooling fans or HVAC equipment. Dust mask / N95 respirator: cleaning dusty equipment — computer dust may contain fiberglass, silica, or other particulates. Fire safety: know the location of fire extinguishers. Type C extinguisher (or ABC): for electrical fires (CO2, dry chemical, Halon substitutes — NOT water). Water extinguishers for electrical fires can cause electrocution. Hazardous materials: Toner cartridges contain fine particles — avoid inhalation. Batteries (lithium, lead-acid) contain corrosive and toxic materials. Contact with battery acid: flush with water. MSDS/SDS: Safety Data Sheets provide handling and first aid information for hazardous materials. Keep SDS documents accessible.

Cable Management and Organization

Proper cable management improves airflow, reduces hazards, and eases troubleshooting. Techniques: Cable ties (zip ties): bundle cables together neatly. Velcro straps: reusable, less damaging than zip ties for frequent changes. Cable trays: horizontal trays in rack cabinets for organized cable routing. Patch panels: terminate network cables in an organized manner — switches connect to patch panel, patch panel to specific ports. Label all cables at both ends: port number, destination, date installed. Color coding: different colored cables for different purposes (red = power, blue = network, yellow = console, etc.). Trip hazards: any cable crossing a walking area must be protected (cable covers, raceways, or routing through walls/ceiling). Proper airflow: unmanaged cables can block airflow in servers and rack cabinets, causing overheating. Route cables along the sides of racks, not across front/back where air flows.

Key exam facts — A+

  • Never work inside a PSU — replace the entire unit (capacitors hold lethal charge)
  • CRT monitors: high voltage even unplugged — never open; proper disposal required
  • Proper lift: bend knees, straight back, lift with legs, hold object close
  • Type C fire extinguisher for electrical fires — never use water on electrical fires
  • ESD wrist strap and mat for handling components
  • Toner: avoid inhalation; do not use standard vacuum (damages vacuum motor)
  • SDS (Safety Data Sheet): handling and first aid info for hazardous materials
  • Label cables at both ends; use cable trays and color coding

Common exam traps

Practice questions — Safety Procedures

These questions are representative of what you will see on A+ exams. The correct answer and explanation are shown immediately below each question.

Q1.

A.A. Water extinguisher
B.B. CO2 or Class C extinguisher
C.C. Foam extinguisher
D.D. Any extinguisher is acceptable for any fire

Explanation: Electrical fires require a Class C extinguisher (CO2, dry chemical) — the agent must be non-conductive. Water extinguishers conduct electricity and can cause electrocution. ABC multi-purpose extinguishers include Class C capability.

Frequently asked questions — Safety Procedures

What should I do if toner from a cartridge spills?

Do NOT use a standard household vacuum — the fine particles pass through the filter and damage the motor, or get blown back into the air. Use a vacuum with a HEPA filter designed for toner. If toner gets on skin or clothing, use cold water (not hot — heat fuses toner). Avoid inhaling toner — wear a dust mask during cleanup. Check the printer/toner manufacturer's SDS for specific guidance.

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